We grow and sell plants, and because our inventory is in constant flux, we do business on a strictly seasonal basis. For Spring we start taking orders in January for shipment from about the end of February through the end of April, weather and plant growth permitting. For Fall we start taking orders in August for shipment from about mid-September through mid-November. We do not ship at any other times of the year, and we cannot take orders in one season for shipment the next season. Please see our current calendar for this season’s deadlines.
We accept orders by phone, fax, or regular mail. At this time we cannot accept orders via the Internet.
HOW TO ORDER BY MAIL. Please use our Order Form in placing your order, taking care to provide your street address and telephone number for UPS delivery. Payment in full must accompany orders and should be made by check or money order. We also accept Visa or MasterCard, and your account will be charged when your plants are reserved. An extra charge must be added to the total cost of the plants for packing and shipping. Please refer to the chart below to determine that charge.
FAX ORDERS. (856) 451-0303 We accept fax orders from customers paying with Visa or MasterCard. Please use our order form in placing your order, taking care to provide your street address and telephone number for UPS delivery. Our fax is on 24 hours a day, so feel free to fax at any time.
PHONE ORDERS. (856) 451-6261 We accept phone orders from customers paying with Visa or MasterCard. We try to be available 8–12 and 1–5, Eastern Time, Monday through Friday, but we’re often out in the nursery. Please leave a message, and we’ll return your call as soon as we’re back in the office. We generally cannot take calls evenings or weekends. We’re happy to answer brief questions about our plants, but please understand that we cannot design your garden on the phone.
Due to plant quarantines, we do not ship to foreign countries or to the following states: AZ CA ID NV OR UT WA.
PICKUP ORDERS. We’re delighted to have you visit us and pick up your plants. Please click our Pickup Order button for more information.
MINIMUM ORDER. Our minimum order for shipment or for pickup reservation is $50 in plants. There is no minimum when shopping at our Open Houses. When ordering plants for shipment, you get the best value by ordering at least $100 in plants, as our Packing & Shipping charge is the same up to $100 in plants.
If plants totaling $50 are not available when we process your order, we cannot accept your order. It’s a good idea to include a few substitutes, particularly if you’re ordering later in the season, when plants begin to sell out. Also, if an order depends on the availability of a particular plant, do let us know!
SUBSTITUTIONS. If a plant ordered is available only in a smaller size, we will substitute the smaller size of that plant and issue a credit for the price difference. No other substitutions will be made without your authorization.
7% NEW JERSEY SALES TAX must be added to the total value of items shipped to a New Jersey address or picked up at the nursery. Packing and shipping charges are also subject to New Jersey Sales Tax.
ADDITIONAL HANDLING. Some extra-tall plants incur extra UPS charges. These plants are marked Additional Handling. For these plants there is an Additional Handling charge of $15.00 per plant to the East, and $20.00 per plant to other points. This charge is in addition to the regular shipping charge.
ORDER ACKNOWLEDGEMENTS are usually mailed out within two weeks. Orders received during March and April are acknowledged shortly before shipment, generally later in April.
CHANGES TO ORDERS should be made at least 2 weeks before scheduled shipment. If you reach our answering machine, please leave a message with your changes.
SHIPMENTS TO TWO DIFFERENT ADDRESSES count as two separate orders. Minimum shipping charges apply to each order.
WE GUARANTEE safe arrival of your plants to all locations in our East and Central shipping zones. As we are unable to control growing conditions once plants have left our nursery, we cannot extend further guarantees. Should your plants not arrive in good condition, please keep all packing materials and contact UPS and us at once.
Because of the extreme climate difference and the distance to the Mountain shipping zone, we can offer no guarantees whatsoever for shipment to those points. We will make every effort, however, to prepare and pack your shipment with the utmost care, as we do with all our shipments.
GIFT CERTIFICATES. Our plants, although still youngsters, already look like their mature selves and make fine gifts for your favorite gardener. Fairweather Gift Certificates are available in any denomination starting at $75.00 and will be sent to the recipient with a current catalogue. This is one gift that won’t end up in the attic!
